Q ~  What about buying wholesale?  Do I need a tax ID?  Is there a price break on much
        larger quanitites of an item?
A ~  Wisconsin residents will need to add sales tax to their order unless a tax exempt certificate is
        provided.  Out of state orders do not pay sales tax, nor do we require a tax ID# to order
        from us.  Our prices are as listed on our website.  Our "Bulk Buys" are in red print.  If you
        need a price quote on quantities much larger than listed on our site, please contact us.

Q ~  Do you have a catalog you can send me?
A ~  No, all of our products, prices and photos are here on our website for your convenience.
        If a hardcopy is desired, it can be printed out from your computer.

Q ~ What about the shipping charge on my order?
A ~ We use UPS shipping in the US, and Postal Service for shipments out of the US.
       We charge the actual shipping fees by product and packaging weight and box size.
       Please see our shipping page  for instructions on figuring up the exact shipping costs.

Q ~  When one of the items I'm ordering is out of stock, does it go on back order?
A ~  No, out of stock items are not automatically back ordered.  You must re-order that item
        the next time you place an order.

Q ~  Do you offer samples of your fragrance oils?
A ~  In order to maintain our low pricing we cannot offer samples. We do sell smaller sampler sizes
        in 1 ounce bottles for only $2.50 each (buy 5 get 1 free!).  We suggest you try samples first
        before buying larger quantities to determine which scents you like since we do not allow returns
        on fragrance oils.

Q ~  What is your return policy?
A ~  Please see our Company Policies page for complete info.

Q ~  Why does shipping cost so much when my order was so small?
A ~  UPS & Fedex charge a minimum of a full pound for any package, even if it weighs less.  The first
        pound costs the most, and the more pounds you ship, the further your shipping dollar goes!  Here
        is an example:
        You live in Arizona and your zip code is 85625.  If we ship you a 1 pound package, the shipping
        will cost $6.17.  Here are the rates on that zip code and package in 1 pound increments:
        2 lbs = $6.58,  3 lbs = $6.84,   4 lbs = $7.11,   5 lbs = $7.31,   6 lbs = $7.52,   7 lbs = $7.73
        So you see, for a little over a dollar more you can ship 3 more pounds worth of merchandise!
        Why order a 1 ounce bottle of dye that's only $4.95, when you're going to pay more than that to
        ship it?  You're better off getting a bigger order together and stretching your shipping dollars!

Q ~  I want to know what a certain fragrance smells like....
A ~  Our Scents by Category pages include fragrance descriptions, color suggestions, soap
        test results, and MSDS info!  (still under construction, some may not be done yet!)

Q ~  Can your fragrance oils be used in making soap or toiletries too?
A ~  Our oils are specialy formulated and tested for use in candles, and can also be used in incense
        or potpourri.  We are currently working on having all of our oils formulated for use in soaps
        and toiletries.  The scents marked with this icon , are safe for use in Melt-n-Pour soap
        and Bath Gel/Shower Gel.  The scents marked with  are safe for prolonged skin exposure
        such as lotions.  They are currently being tested for compatibility in cold process soap and
        results will be posted on the scent pages soon.

Q ~  Are your fragrance oils tested on animals?
A ~  No, the oils we carry are not tested on animals.

Q ~  What are your sales or specials for this month?
A ~  Please subscribe to our monthly newsletter for sales, new product announcements and scent
        of the month.   You can also access our newsletter online here.

Q ~  What if I need supplies you don't carry....can you order them for me?
A ~  If you know of a product you'd like to be able to order on a regular basis, please let us know
        and we will check into it for you!  Just drop us a line in our suggestion box here.

Q ~  I have a candlemaking question and need some instructions or advice....please help!
A ~  No problem! :)  We will be happy to help you and provide technical assistance with your
        candlemaking questions.  Click here for tech support!

Q ~  How can I figure out how much wax I will need to make the number of candles I want to make?
A ~  It's just a little math :)  Each pound of wax will make about 20 ounces of liquid wax once it's melted.
        You will need to know how many ounces of liquid your containers (jars or molds) hold.  Say you're 
        making 8 oz.  jar candles, and you want to make 15 of them.  15 x 8 = 120 ounces of liquid you will 
        need.  Divide that 120 by 20 (which is a pound of wax) and you get 6.  Therefore, you will need about
        6 pounds of wax to make fifteen of your eight ounce jar candles.  Always figure a little high just in case,
        it's easier to have some left over than to have to melt more and try to match the same color again! 
        Use the leftover for tarts or firestarters :)
 

* The largest & best known candlemaking message board, The Candlemaker's Corner, where many beginner and advanced candlemakers go to ask questions on candlemaking and the candle business, share advice, tips, info, etc. Also 3 other message boards:  The Natural Candle Board, The Gel Candle Board, and The Bath & Body Board!
* The largest & oldest candlemaking e-mail discussion group online.  The Candlemaker's Corner List has approx. 1300 members and is growing daily!  Join to share tips and info by e-mail!
* There are nightly chat sessions in the CandleChat room.  Drop in and chat with other candlemakers!
* There is an online bookstore where you can order any books on candlemaking, craft business and aromatherapy. 
* There is also a classified section where you can buy, sell or trade used equipment, supplies, etc. 
* There are several feature pages with various ideas, tips and instructions available there, and more being added all the time!

LINK:   www.candlecauldron.com